FAQ

Because your time is too valuable to settle for compromises that aren’t necessary.

This is how one of our dear guests from Japan described us. You can read more reviews on our homepage.

Luxury and Taste

Svatá Panna is something truly extraordinary. Without exaggeration. It blends refinement and luxury in the very best sense of the word.
Let’s begin with the location – the view from the slope of Kozákov, stretching from Trosky to Ještěd, is hard to match. Locals can literally feel the spirit of the “Bohemian Paradise,” while visitors from afar are captivated by the scenery. The sense of openness is enhanced by the surroundings – after a moment you notice something striking: there are no fences. An experience that truly defies comparison is the view of the landscape from the whirlpool or pool, evoking exotic hot baths – particularly Japanese onsens. This idea of the owner turned out brilliantly.

Now let’s go inside – it is and isn’t a traditional log cottage. Rarely does one see such a flawless harmony of tradition and modernity. Those with a technical mind will appreciate the superb craftsmanship, from the smallest detail to the overall concept; those with a poetic soul will delight in the many thoughtful touches and comforts, from the spacious kitchen – where you can wonderfully rest by the tiled stove – to the large and luxurious sauna.

A slightly personal note to end with: behind all this luxury, one senses intelligence rather than ostentation. And for that reason alone, we would gladly return.

ラグジュアリーとセンスの両立
「スヴァター・パナ」は、とにかく特別です。ラグジュアリーとセンスの稀な組み合わせがここを表現するのに最もふさわしい表現でしょう。まずは、景色から。コザーコヴ（Kozákov）の南の斜面からの、トロスキ(Trosky)からイエシュチェドゥ(Ještěd)までの光景は、あまりにも素晴らしいです。やはり、「チェコの天国」(Český ráj)という地名は伊達ではないと実感します。しばらく考えてみると、その解放感の原因として、どこを見てもフェンスがないことに気付きます。さらに、ジャグジーに入りながらこの素晴らしい光景を味わうことは、唯一無二の経験になるでしょう。全くもって、露天風呂に入っているかのような感じがするほどです。ジャグジーを設置したのは、オーナーの最高のアイデアでした。
別荘の中に入りましょう。伝統的な丸太小屋でのようで、そればかりでもないのです。つまり、伝統と現代の上手な組み合わせはとても貴重です。建物、そのレイアウト、サウナ、広大な台所、家具など、どんな詳細なところを見ても、なかなか巧にできていると感心するばかりです。
最後に個人的な感想をひとつ：このラグジュアリーの背景には、成金趣味な見栄ではなく、知恵やセンスが感じられます。それだけでも滞在客は、ここに帰りたがります。

This question was probably answered best by the team from Amazing Places. They visited us for a follow-up inspection one year after the opening. Their recommendation was: You should re-photograph some of the details – Svatá Panna is even more beautiful in real life than in the pictures.

How are we different from the others?
From the very beginning, we designed Svatá Panna with generosity and ambition. Our goal was to create luxury accommodation in harmony with nature and contemporary design principles. We wanted to offer the finest lodging in the Bohemian Paradise – for discerning guests who appreciate both the romantic nostalgia of the past and the comforts of modern living. We enjoy this work immensely, and we do everything we can to be the best choice for your stay.

We live only a few minutes from the house. This allows us to take personal care of the cleaning and of our guests. This is essential to us, because cleanliness is our priority. And that is not a cliché – we regularly clean even the places you cannot see. When needed, we can also offer personal assistance. In short: we are here for you, and we are grateful that our guests perceive us this way. On Booking, we are rated higher than the Grandhotel Pupp, and in the category of wellness chalets, we are the top-rated property in the Czech Republic. You can read customer reviews on the homepage of our website.

That was the personal aspect. Equally important are the investments we have made without hesitation to ensure your comfort. Only top-quality materials were used in the construction, always with an emphasis on locality and ecological responsibility. The so-called “moon wood” comes from the Krkonoše Mountains and was harvested in winter after the full moon. The masonry is certified for passive houses. The roof is made from recycled materials, and the stone floors come from old sandstone blocks sourced from nearby rural buildings. Heating is provided by a Viessmann heat pump; in the kitchen, alongside the American fridge, you’ll find five AEG appliances and three from Miele.

The location itself is breathtaking. From the windows and the gallery, you can enjoy sweeping views of the surrounding landscape. Even if you never step outside, you can truthfully say you have seen the Bohemian Paradise.

We wanted the house to feel romantic, cozy, and warm. All floors are heated, and hot water is always available. A dreamy atmosphere is created by the crackling wood in the tiled stove in the main room or in the Jøtul fireplace in the Bezděz bedroom.

From the very start, we collaborated with renowned architect Ing. J. Klimeš from Turnov, to whom we gave an unlimited budget to achieve maximum comfort for our guests. We owe him a great deal of gratitude. The project could not have been realized without the tremendous work of exceptional local and Subcarpathian builders and craftsmen. Our thanks go to the many carpenters, heating specialists, flooring experts, electricians, stove builders, sauna builders – and especially to master carpenter Radek Šimůnek, who constructed the wooden section, and to site manager Roman Juráš, who diligently coordinated and supervised all construction work.

Lastly, we would like to add that the construction was carried out entirely without any subsidies, unlike the Stork nest* project.

We believe the result speaks for itself – but now it is up to you to judge.

 

*Stork nest: The EU subsidy fraud of Czech Prime Minister Babiš

Of course – and it’s quite fast (20/10 Mbps). It’s available throughout the entire house. You’ll receive the password upon arrival.

And while we’re on the topic of technology: you can also have fun with the PS4 and virtual reality.

Yes, our house is fully equipped. From the very beginning, we designed it for the most demanding guests, which is why we spared no expense (truly none).

At your disposal are bed linens, towels, hairdryers, an iron, ironing board, vacuum cleaner, washing machine, dryer (all Miele), baby cot, changing table, three high chairs, a children’s table with three chairs, bottle warmer, children’s toilet seat, kitchen towels, placemats, toiletries, an outdoor gas grill, firewood, a fire pit with seating, and a beer tap system.

The kitchen is equipped with an American-style fridge, five AEG appliances, and a Julius Meinl Inspresso Professional coffee machine. All other small appliances such as a hand blender, toaster, sandwich maker, bread maker, etc. are also available. And how about enjoying a pleasant evening with a Tefal raclette set for 6 people?

Dishwashing detergents and basic ingredients such as sugar and salt are available in the kitchen. Please bring your own food supplies.
For wine lovers, there are plenty of wine and champagne glasses as well as a wine fridge. Please don’t hold it against us that the glasses are made of plastic – this is intentional, as we offer a wellness experience and glassware is not ideal around a hot tub.

Last but not least, you can enjoy our premium wellness area: a cedar sauna, a year-round heated pool, and a hot tub.


Try sleeping on the traditional heated stove, enjoy long breakfasts together at the big table, and walk barefoot in the grass. Let nature recharge you. Want to spend the whole day in a bathrobe? No problem. The views from the chalet are so enchanting that even if you never step out of the hot tub, you can still say you’ve seen the Bohemian Paradise :-)
And if you're looking for activity, here are some suggestions:

SPRING – AUTUMN

Hiking

The Bohemian Paradise offers an endless variety of hiking trails. The surroundings of our chalet are beautiful, and we’ll happily advise you on short or long walks. Wherever you go, you’ll feel good here — the region is full of discoveries. Within a small area you'll find numerous historical sites, harmonious landscapes, rock cities, lakes, canyons and quiet forests. In 2005, the area was recognised as a UNESCO Global Geopark for its exceptional beauty.

Cycling

The landscape around the chalet is gently rolling. Intermediate cyclists will enjoy it; with small children it's better to move to flatter cycle routes, such as the Greenway Jizera or the former military area of Ralsko. Wonderful and relatively easy cycling trips can also be found on the plateau of the nearby Jizera Mountains.

Trip to Ještěd

A visit to the iconic Ještěd tower, hotel and lookout is well worth it. Designed by architect Karel Hubáček, the building received the highest award of the International Union of Architects — the August Perret Prize — and was named the most significant Czech building of the 20th century.

Liberec Zoo

The oldest zoo in the Czech Republic. Its stars are the white tigers and sea lions.

Castles and Chateaux

They're everywhere — from the chalet you can see Valdštejn, Hrubá Skála and Bezděz, and nearby you’ll find Kost, Sychrov and Frýdlant.

AND WHAT IF IT RAINS?

A perfect moment to warm up the sauna, sink into the hot tub or enjoy a swim in the pool. Or light a fire in the stove and enjoy the cosy atmosphere. How about darts in the summer house or a game of table tennis? The darts are electronic, and the table tennis setup is available from spring to autumn in the covered parking area.
If you feel restless, here are some great rainy-day excursions:

  • IQ Park Liberec – a science-and-fun centre for kids

  • Fun Park Liberec – climbing frames, slides, labyrinths and more

  • Botanical Garden Liberec – the oldest in the country, famous for tropical collections

  • Museum of Glass and Jewellery, Jablonec – unique in the Czech Republic

  • Ferdinand Porsche Museum, Vratislavice – birthplace of Porsche

  • Bozkov Dolomite Caves – the largest cave system in northeast Bohemia

  • Cinemas – three within 10 minutes (Turnov, Železný Brod, Lomnice n/P), plus the Turnov Municipal Theatre

WINTER – Skiing

Svatá Panna is an ideal destination for ski holidays. Within 10 minutes, you’ll reach the family-friendly ski areas of Turnov and Kozákov — both with artificial snow and ski schools, perfect for children.
It’s 30 minutes to Ještěd, and the Krkonoše (Giant Mountains) are within sight. You’ll reach Harrachov or Rokytnice in about 40 minutes. Cross-country skiing is possible right outside the chalet or in the countless trails of the Jizera Mountains and the Krkonoše.

After a day of sport, experience perfect relaxation in our wellness centre: cedar sauna, heated pool with counter-current, and hot tub. Picture a snowy winter landscape. You swim in warm water and admire the view of the Bohemian Paradise. Then you move to the hot tub, where your loved one is already waiting. With a glass of champagne and the silhouette of Bezděz in the distance, the lines come to mind: “It was late evening, the time of love…”

There are 4 rooms in the house:

  1. room BEZDEZ (because you are dreamily overlooking the Bezdez castle from the window) = 2 x king size bed (180 x 200cm), sleeps 4. Entrance to the gallery from the common hallway. Stoves Jøtul with classic design for romantic evenings.
  2. room TROSKY (because you are looking at Trosky castle from the window) = king size bed (180 x 200cm), sleeps 2.
  3. room KOZAKOV (because you are looking at Mount Kozakov from the window) = king size bed (180 x 200cm) + sofabed + baby bed, sleeps 5.
  4. rooom CZECH PARADISE (because you will feel in heaven) = king size bed (180 x 200cm) + 2 more extra bed possible, sleeps 4. Private bathroom and toilet. Direct access to the pool and jacuzzi on the terrace. 

A healthy and restful sleep is important. As with anything else, we did not spare on mattresses. Look forward to the high-quality medium-hard health mattresses of the Czech manufacturer Dřevočal.

All rooms have a large Samsung smart TV. There's a PS4 + VR in the Bezděz room.

On the ground floor are two bathrooms and 3 x WC, upstairs is a bathroom with bath and shower and toilet.

Is the house safe for children?
For your little ones, we provide a baby cot with bedding, three high chairs, a changing table, a child’s toilet seat, a baby bottle warmer, a small table with three little chairs, outlet safety covers, soft night lighting or an induction cooktop in the kitchen. We use HEPA filters and guarantee that no animals that could trigger allergies have access to the house.

Older children will enjoy the Wi-Fi throughout the house, the trampoline, the heated pool, and surely also the half-hectare orchard and the nearby forest and rock formations. Perhaps even the wine cellar and the beer tap.

Cancellation Policy

Travelers who cancel more than 60 days before check-in will get back 100% of the amount they've paid. If they cancel between 30 and 60 days before check-in, they'll get back 50%. Otherwise, they won't get a refund.

Is parking available?
Yes! In front of the chalet, five cars fit comfortably. If your group resembles Fast & Furious – Family Edition, you can squeeze two more in front. So the maximum capacity is seven cars.

Parking on neighbouring properties is not allowed. Cars left there will be towed at the owner's expense and later sold for charity. No hard feelings — but better not test it. ?

This is no problem with us. The water temperature in the pool is always at least 30°C even if it's freezing outside.

Hair in the hot tub, suspicious smells, cloudy water, the feeling that a Neanderthal had a bath here before you…
Well, for that kind of thrill you’ll have to stay somewhere else.

We drain the hot tub completely after every stay, disinfect it, clean the filter and refill it with fresh water. You never bathe “after someone else” — the water must always be crystal clear.
And because of our strict cleaning routine, we only need to use half the usual amount of chemicals.

The pool water is maintained with standard treatment (a weekly tablet). After each stay, we carefully clean the filter and replace part of the water. Fun fact: the pool is online-connected directly to the manufacturer, ensuring constant remote monitoring — Big Brother, but in a good way.

Absolutely not. This practice may still be common elsewhere, but we offer premium accommodation for guests who know how to enjoy true relaxation.
A bath towel and a hand towel will be prepared on each bed. In the sauna, bathrobes and sauna sheets are available.
Don’t worry about anything — we will take care of everything.

Liability insurance is not required, but it is advantageous, as it provides coverage in the event of accidental damage – for example, damage to the thermal cover of the pool.

Svatá Panna is an ideal destination for ski holidays. Within 10 minutes by car you’ll find the family-friendly ski resorts Turnov and Kozákov. Both offer artificial snow and ski schools, and Kozákov additionally provides equipment rental, service facilities and a restaurant. These slopes are perfect for families with younger children.
We personally prefer Kozákov — with a cup of mulled wine in hand, watching the little ones on the slope is simply delightful. And there’s free Wi-Fi, too. Prices are very reasonable, as it’s a smaller resort. More information: http://www.ski.kozakov.cz/

It takes 30 minutes to reach Ještěd, and the Krkonoše (Giant Mountains) are almost within sight. Harrachov or Rokytnice nad Jizerou are about 40 minutes away. You can start a cross-country route right in front of the chalet, or enjoy any of the countless trails in the nearby Jizera Mountains or the Krkonoše.

After your sports activities, indulge in perfect relaxation in our wellness centre. A luxurious cedar sauna, a thermal pool with counter-current and a hot tub await you.
Picture a snowy winter landscape: you’re swimming in warm water while admiring the view of the Bohemian Paradise. After a while, you slip into the hot tub, where your kindred soul is already waiting. With a glass of champagne and the silhouette of Bezděz on the horizon, the poet's words come to mind: “It was late evening, it was the time of love…”

The e-bike rental is operated by Stanek Sport, Hluboká 140 in Turnov. They don’t offer any cheap low-quality bikes — on the contrary, they have top brands such as KTM, Giant and Trek, including children’s models. Prices start at 750 CZK per day. They are true enthusiasts, and we can highly recommend them.

You can make arrangements at: +420 603 828 374
More info: www.staneksport.cz

But of course! If your hearts burn with desire, you certainly may. You would hardly find a more romantic place. A bottle of champagne in the hot tub followed by some cozy cuddling by the warm stove — that’s hard to beat.
You’ll show that you have a big heart, and your significant other will surely appreciate it.

Just keep in mind that the minimum price for a stay is 29,990 CZK, regardless of whether you spend two days or two hours with us.

Can we bring our dog?
We are dog lovers ourselves and we truly adore them, but staying at the chalet with pets is unfortunately problematic. They can easily damage both the interior and exterior, and they also pose a risk for future guests who may suffer from allergies.

For this reason, dogs and all other animals are not permitted.
Please do not ask whether it might be possible to bring your “small, well-behaved dog”. We are sorry, but it really is not possible.

Thank you very much for your understanding.

You can, but it’s not the best idea — the house is most comfortable for groups of up to 12 people. Each bedroom has a comfortable king-size bed, and an additional four people can sleep on sofa beds. There are enough sleeping places even for a larger group, but more people simply won’t fit comfortably into the kitchen, the summer kitchen or the wellness area.
For the thirteenth and every additional person, including small children, we charge a fee of 1,000 CZK.

DRINK & CONTRIBUTE

We’ve invented a unique concept in serving refreshments. We’re happy to provide you with refreshing draft beer,* gourmet Julius Meinl coffee, satisfying wine, celebratory champagne, and delicious sweets from the minibar.

Proceeds from the sale of coffee, beer and the minibar are intended for charitable purposes. We’re a proud sponsor of mouth and foot painting artists (www.umun.cz). The lives of these artists are extremely fascinating, ranging from sad to depressing to full of hope. At the cottage you can admire dozens of their works.

Each year we raise several thousand euros to support them, and it fills us with sincere joy.

Know that with every cup of coffee and beer you drink, you’re contributing to theses handicapped painters. As a result, they can travel to exhibitions, acquire art supplies, and receive assistance. Just another valid reason you to have one more!

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*Svijany 450 (premium pale lager from a local Svijany brewery. Winner of Best Beer Award 2020)

Can you smoke in the house?
It probably won’t surprise you that smoking is not allowed anywhere inside the house. The building is equipped with smoke detectors, and they take their job very seriously.

However, you can fully enjoy your moment with a cigarette, pipe, cigar or joint on the gallery, on the terrace or under the pergola.

The price for accommodation does not include electricity consumption and local tourist tax.

Why is it so? We strive to be as transparent and customer friendly as possible. Some's taking a shower for 3 minutes, some for half an hour. Some sleep with the window open, others like 25 degrees. Some take sauna twice a day, others not at all. Everyone has the right to consume as much energy as they want, because they pay for it themselves. We consider this to be a fair approach. In summer the total consumption of el. energy is approximately 15 EUR/day, in winter 45 EUR/day.

It’s a bit like buying a Mercedes…
Our goal is to offer the very best accommodation in the Bohemian Paradise. On Booking.com we are rated as the best wellness cottage in the Czech Republic (10.0). From the very beginning, we’ve focused on creating a place that delights our guests in every possible way, and we don’t want to cheapen it with discount campaigns. You won’t find us on Groupon-like sites.

But once you arrive, you’ll admire every detail — and we will take care of you with genuine love.

Everything has its price, and we are aware that we’re not the right accommodation for everyone. But it’s important to consider how exclusive this house truly is.
If you’re looking for a more affordable option and still wish to stay in the heart of the Bohemian Paradise, there are five cheaper alternatives right here in our village.

1. Take D10 highway from Prague to Liberec. Exit the highway in Turnov.

2. Go through the center of Turnov.  Take direction Semily, road 283.

3. The road 283 takes you through 3 villages: Bělá, Chutnovka, Loktuse. 

4. Enter Loktuse village, take left from the main road. Svata Panna is above the village in Nr. 46.

The best way is to put "Svata Panna" into Google Maps.

Simply enter Svata Panna into your navigation system and it will guide you right into the courtyard.

The entire route follows the D10 motorway, and from Turnov you continue along the well-maintained state road no. 283. Pay extra attention during the last kilometre:

Once you turn off road 283 into the village of Loktuše, you will see a “dead end” sign and behind it a brick house without plaster, followed by 4 spruce trees. After 50 metres there is a junction where your navigation will try to send you sharply right and uphill towards the cemetery. If there is no ice, you may follow it. In winter, however, ignore this advice and continue straight along the main loop road. Do not turn off. You will pass through the entire village until you start climbing uphill near the former cowshed. At the top, you will see two blue mailboxes — turn left there. Continue through the avenue of pear trees to the fork, turn left again uphill and after a hundred metres you will reach us .

WARNING: Some navigation systems may suggest approaching via the village of Lestkov, past the garden centre “U Vovsu”. While the garden centre is indeed lovely, avoid this route at all costs! It is a field path that ends in an impassable swamp. Access to the house is possible only through the village of Loktuse.

 

What should we leave at home?
Please leave your drones, portable speakers and pets at home. We are located in a protected landscape area, part of the UNESCO Geopark, and we also like our neighbours — who enjoy peace just as much as you will.

In the hot tub and pool area, any kind of music is strictly forbidden (except for the soothing sounds of bubbles and the occasional “wow, this is amazing”). In the barbecue house, quiet music is allowed — but only quiet enough that the neighbours don’t start wondering whether a travelling band has moved into the valley.

Around the house, children’s discos, fitness workouts with loud music and other cultural performances audible from space are off-limits. The house stands on a hill, and sound travels so well here that you could accidentally start a new career as a radio host.

After 10 p.m., night-time quiet is mandatory. And if you break it, you may face an administrative fine of up to 10,000 CZK…
Or the local officer might gently pull your ears. Which hurts more emotionally than physically.

Yes, there's gonna be a pleasant warmth in the house when you arrive . All floors, including the corridors, are heated by a Viessman heat pump. There is a thermostat in each room, so you can set the temperature you wish. In the living room there are also original tiled stoves and in the Bezděz room Jøtul fireplace stoves. So you can enjoy cozy well-being with crackling wood in the stove and the fireview.

Is the house suitable for seniors?
Yes. The entire ground floor is barrier-free, and the ground-floor apartment can be used comfortably even by guests in a wheelchair. With a wheelchair, you can access the courtyard in front of the house as well as the pool area. The lower bathroom is equipped with grab bars for wheelchair access. We even placed the microwave in the kitchen at a height that allows wheelchair users to operate it without any difficulty.

We speak Czech, English, German, Romanian, and Russian quite fluently.
(However, we speak Russian only with Ukrainians, not with RuSSians — unless they convince us that they clearly reject the imperial policy of their psychopathic leader.)

After a glass of wine, we can also try Spanish, French, Ukrainian, Transcarpathian, Slovak, or Polish together.
After a bottle of slivovitz, even Chinese.

Sauna - comfortably for 12 sitting, or for 3 lying and 4 sitting etc. Bluetooth, chromotherapy, Himalayan salt, aromatic essences.

Swimming pool - model Swim Spa XL, manufactured by usspa.cz. It's big enough to fool around with the family. For fitness swimming it's most comfortable for one swimmer. The pool is equipped with a three-stage countercurrent. The water temperature is 32°C throughout the year.

Hot tub - comfortably for 5 people. 3 sitting , 2 lying. Features Chromotherapy, fountain, spillway. The temperature is 39°C. Can be adjusted according to your wish.

What is the price and opening hours of the wellness area?

Good news: for our guests it’s completely free — and open 24/7. Yes, even at 3:00 a.m., if your inner mermaid suddenly wakes up.

Fun fact: the pool is online-connected straight to the manufacturer. Think of it as “Mission Control for Water Quality”. Everything is constantly monitored.

We also change the hot tub water after every stay. You never bathe “after someone else” — unless you count the saints watching over the place.

And please, don’t forget to shower before entering the wellness area. Otherwise the water could get cloudy, and nobody wants a pool that looks like a magic potion.

Yes we do our best. Last year, Svatá Panna contributed financially to the renewal of Notre Dame Cathedral, supported the Waldorf Foundation Fund, and in particular we help mouth painting artists. Their lives are fascinating. Sad and full of hope at the same time. In 2019, we have supported them with CZK 22,000, in 2020 already CZK 35,000. The cottage has a number of their art-works. In case you stay with us, you will also become their contributor. More info at: www.umun.cz

Update: In 2022, among other things, we contributed 5,000 CZK for the purchase of cartridges for Ukrainian snipers. 

 

 

Is Svatá Panna LGBT-friendly?
Absolutely. Every kind of love is beautiful, and all guests who respect others are welcome here.

What is absolutely not welcome is the promotion or support of any ideology that violates Czech law and fundamental democratic values, including:

  • Inequality between men and women

  • Racism or xenophobia

  • Support or glorification of totalitarian regimes, or denial of their crimes

  • Any movement that seeks to restrict human rights or spreads hatred toward others

  • Any support, justification or relativisation of Russia’s brutal and unlawful aggression against Ukraine

Russia’s attack on Ukraine is a clear violation of international law, an assault on a sovereign nation and a crime that has caused immense suffering. We stand firmly on the side of freedom, democracy and human dignity.

Guests who share these values are warmly welcome at Svatá Panna. Those who defend or excuse aggression and oppression will not feel at home here. They may spend their wonderful holiday in RuSSia.

Yes, we do.
From the very first sketches, the house was designed to play fair with nature. We used eco-friendly and preferably local materials and technologies. We sort waste with the precision of a Swiss watch: PET bottles, mixed waste, other plastics, paper, milk cartons, cans. All biodegradable waste goes into the composter.

We’ll also be grateful for any leftover food — nothing goes to waste, everything is happily recycled on our family farm.

Rainwater is collected in a retention tank and later used to water the garden. We use eco-friendly dishwasher tablets. And here’s a fun fact: bed linen, towels and bathrobes are washed and dried using energy from our own photovoltaic power plant.

And because sustainability should also be enjoyable, we offer draft beer — an elegant way of reducing the environmental footprint created by producing glass bottles, PET bottles and cans. Cheers to ecology!